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Welcome to our FAQs page, where you'll find clear answers to common questions. Whether you're new or experienced, we aim to enhance your knowledge for a seamless travel experience.
Please reach us at info@roxyglobaltravel.com if you cannot find an answer to your question.
Roxy Global Travel's greatest strength lies in its unwavering commitment to exceptional customer service and personalized travel experiences. By prioritizing customer satisfaction above all else, Roxy Global Travel has managed to build a reputation for reliability, quality, and attention to detail.
In today's fast-paced world, online booking can be overwhelming. Booking with a Travel Agent (TA) offers a personalized, hassle-free approach. TAs have access to exclusive deals, providing cost savings and added value. Their expertise and dedication to customer service enhance your travel experience, ensuring a smooth and memorable journey.
Booking with a Travel Agent varies based on several factors. TAs often access exclusive promotions, negotiated rates, and package deals that can be more cost-effective than direct bookings. They also offer personalized recommendations based on your preferences and budget, potentially saving you time and money.
For the best experience with Roxy Global Travel, we recommend booking 3 to 6 months in advance to secure the best deals. Last-minute trips? Contact us—we may still have great options available!
We book a variety of locations to suit different travelers' interests and preferences. The globe is full of fascinating locations waiting to be discovered, from unique tropical paradises like Bali and the Maldives to historic cities like Rome and Athens.
Embarking on your dream getaway in just a few simple steps:
1. Submit a Travel Inquiry via the "Build-A-Trip" link, our social media, or our website. Click here to send an Inquiry today!
2. Receive a Quote tailored to your preferences and budget.
3. Secure your booking by paying the required Deposit fee (if applicable).
4. Finally, sit back, relax, and look forward to the amazing adventure ahead. Let us take care of the details while you Prepare for an unforgettable travel experience.er to this item.
Booking with us ensures transparency, security, flexibility, exceptional service, quality partnerships, and a commitment to sustainability. Your trust is invaluable, and we are dedicated to making your vacation truly amazing.
We may require a $70.00 deposit fee in order to receive your quote. This fee represents the traveler’s commitment to their plans and secures their reservation until the final payment is made. It helps cover administrative costs, secures accommodations, and ensures availability, while also providing assurance to the provider against last-minute cancellations or no-shows.
We understand you may not be ready to book your vacation when you receive your quote, as travel planning can be overwhelming. To help, we’ll hold your deposit for one year from the deposit date. This deposit can be used for any future travel plans with us, even if you change your plans or request a new quote.
Whether your trip is refundable depends on the terms and conditions set by the travel provider you booked with. It is important to carefully review the cancellation policy at the time of booking to understand your refund rights.
Travel insurance is essential for protecting against unforeseen events while traveling. It covers trip cancellations, delays, medical emergencies, and other mishaps that could disrupt your plans and incur costs. Investing in travel insurance helps safeguard your financial investment and reduce travel-related risks. Click to see an overview of Insurance Plans
The payment process typically involves a secured credit card authorization form completed over the phone to avoid scams. Customers provide their credit card details—card number, expiration date, CVV, and billing address—before this information is transmitted through a secure payment gateway to ensure a safe transaction.
After receiving your quote, the timeframe for final payment may vary. Many companies require a deposit within 24 to 48 hours, while some may require a full payment or offer a longer window. Be sure to review the terms and conditions in your quote to understand the deposit deadline and avoid potential price changes or loss of availability.
Payment plans vary by travel provider, with some offering options that allow travelers to pay in installments rather than upfront. This makes travel more accessible for those who may not have the full amount available. Terms, deadlines, and fees for payment plans differ among agencies, so it's essential for travelers to carefully review the terms and conditions.
We accept various payment methods to accommodate our clients' preferences, including credit cards (Visa, Mastercard, American Express) and debit cards. Alternative payment options may also be available and can be discussed at the time of booking.
Travel agents can be paid in several ways, including commissions, service fees, and discounts. Commissions, the most common form of payment, involve earning a percentage of the total cost of travel arrangements booked for clients. These commissions are typically paid by airlines, hotels, cruise lines, and other travel providers.
Click here to read our Terms and Conditions
These documents outline the terms of service for using our platform, including user responsibilities, privacy policies, and disclaimers. Users should familiarize themselves with these terms to understand their rights and obligations. Reviewing the terms ensures transparency and helps prevent misunderstandings.
Florida Seller of Travel Reg. No. TI116196
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